Terms of Use

Effective Date: 01-July-2026

Welcome to RETISIO.

These Terms of Use (“Terms”) govern your access to and use of the RETISIO website available at www.retisio.com, including all content, resources, documentation, downloadable materials, product information, webinars, blogs, videos, and services made available through this website (collectively, the “Website”).

By accessing or using the Website, you, as a user or visitor of the Website (“you” or “your”), acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, our Privacy Policy, and any other policies, disclosures, or agreements incorporated herein by reference, you should discontinue use of the Website. These Terms apply to all individuals who access or use the Website, including users, visitors, prospective clients, and clients.

1. About RETISIO

The Website is operated by RETISIO Inc. (“RETISIO,” “we,” “our,” or “us”), a provider of enterprise digital commerce software and related products and services. The Site is intended for individuals who are at least eighteen (18) years of age. By accessing or using the Website, you represent that you are at least 18 years of age and legally capable of entering into these Terms. RETISIO does not knowingly collect information from individuals under the age of 18.

2. Permitted Use

You may use this Website solely for lawful purposes, including:

• Learning about RETISIO products and services
• Requesting demonstrations
• Accessing product documentation and educational materials
• Downloading publicly available resources
• Contacting RETISIO regarding business opportunities

You agree not to use the Website in any manner that:

• Violates any applicable law or regulation
• Attempts to gain unauthorized access to any systems
• Disrupts or interferes with Website operation
• Introduces malware, viruses, or harmful code
• Attempts to scrape, harvest, or extract Website content through automated means without our written permission for training AI models, machine learning systems, or any commercial or business purpose
• Uses the Website for competitive intelligence gathering or reverse engineering of RETISIO products

RETISIO reserves the right to suspend or terminate your access if you violate these Terms.

3. Site Access and Availability

We reserve the right to modify, suspend, restrict, or discontinue any portion of the Website at any time with or without notice. You are responsible for obtaining and maintaining internet access and compatible devices, ensuring your devices have reasonable security protections, and maintaining the confidentiality of your login credentials.

4. Intellectual Property

Unless otherwise stated, all content on this Website—including text, graphics, logos, software, documentation, videos, white papers, product descriptions, designs, trademarks, source code snippets, images, and other materials—is owned by RETISIO or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, modified, republished, distributed, sold, or used to create derivative works without prior written permission from RETISIO, except where expressly permitted. You may download publicly available materials solely for your internal business evaluation.

5. Product Information

We strive to ensure that product descriptions, features, pricing information, roadmaps, and technical documentation are accurate. However:

• Product functionality may change over time.
• Future features described on the Website are provided for informational purposes only and do not constitute a commitment to deliver.
• Specifications, integrations, APIs, and capabilities may vary between releases.

Nothing on this Website constitutes a contractual commitment unless expressly included in a signed agreement between RETISIO and the customer.

6. Electronic Communications

When you submit forms requesting product demonstrations or otherwise communicate with us electronically, including email, online forms, text messages, client portals responding to our sales team, newsletters, webinars, or downloadable resources, you agree that RETISIO may contact you regarding your request. You acknowledge that electronic communications may not be secure or encrypted, may involve security risks, and may be retained as required by applicable law. Any information submitted must be accurate and belong to you or your organization.

7. Text Messaging and SMS Communications

If you elect to receive text messages from us, you consent to receive communications at the telephone number you provide to us. Message and data rates may apply. We will provide you a means to opt out of marketing text messages.

8. Downloadable Resources

White papers, eBooks, documentation, webinars, presentations, videos, and other downloadable materials are provided for informational purposes only. They may not be redistributed, republished, sold, or modified without our prior written consent.

9. User Submissions

Any feedback, suggestions, enhancement requests, ideas, or recommendations submitted to RETISIO may be used by us without restriction or compensation, unless otherwise agreed in writing. You represent that you have the right to submit such information.

10. Third-Party Links

The Website may contain links to third-party websites, products, or services.
RETISIO is not responsible for:

• Their content
• Their privacy practices
• Their availability
• Their security
• Their terms and conditions

Accessing third-party websites is at your own risk. Third-party links referred to in these Terms, including those provided by partners of Retisio, are governed by their respective terms of use/service and privacy policy.

11. No Warranties

The Website is provided on an “AS IS” and “AS AVAILABLE” basis. To the fullest extent permitted by law, RETISIO disclaims all warranties, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy
• Availability
• Reliability
• Security

We do not warrant that the Website will always be accurate, complete, operate uninterrupted or be free from errors or vulnerabilities.

12. Limitation of Liability

To the maximum extent permitted by applicable law, RETISIO shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of the Website.
This includes, without limitation:

• Loss of profits
• Loss of business
• Loss of data
• Business interruption
• Reputational harm

Our total liability arising from your use of this Website shall not exceed USD $100. Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

13. Indemnification

You agree to defend, indemnify, and hold harmless RETISIO, its officers, employees, affiliates, partners, and contractors from any claims, damages, liabilities, costs, or expenses arising from:

• Your misuse of the Website
• Your violation of these Terms
• Your infringement of any third-party rights

14. Security

You agree not to:

• Attempt unauthorized access
• Circumvent security measures
• Probe or scan vulnerabilities
• Perform denial-of-service attacks
• Interfere with Website infrastructure

RETISIO reserves the right to block access from users engaged in suspicious or malicious activities.

15. Privacy

Your use of the Website is also governed by our Privacy Policy, incorporated herein and available at www.retisio.com/privacy-policy. By using the Website, you acknowledge that your personal information may be collected, used, processed, and disclosed as described therein.

16. Changes to These Terms

RETISIO may update these Terms at any time. Updated Terms become effective upon publication on the Website. Your continued use of the Website constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state or federal courts located in Texas.

18. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and RETISIO agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Website (a “Dispute”) will be determined solely by RETISIO as to whether to attempt to resolve the dispute through arbitration. Nothing in this section prohibits either party from bringing an individual action in small claims court where the claim qualifies.

The arbitration shall be administered by a mutually agreed arbitration provider (American Arbitration Association (AAA)) under its rules then in effect, and shall take place, or be conducted by videoconference or telephone, as permitted by those rules. The arbitration shall take place at Frisco, Texas. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

You and RETISIO agree that any Dispute shall be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. Neither you nor RETISIO shall seek to have any Dispute heard as a class, collective, or representative action, and the arbitrator has no authority to conduct any such proceeding.

You may opt out of this arbitration agreement by sending written notice to RETISIO at the address in the Contact Section within 30 days of first accepting these Terms; if you opt out, this Section does not apply to you, but the remainder of these Terms continues to apply.

19. Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RETISIO regarding your use of the Website and supersede any prior agreements regarding that subject matter.

21. Assignment

You may not assign or transfer these Terms without Retisio’s prior written consent. Retisio may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

22. Contact

If you have questions regarding these Terms, please contact:
RETISIO Inc.
Email: info@retisio.com
Website: https://www.retisio.com

© RETISIO Inc. All rights reserved.