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Drive user experience and optimize sales with intelligent search and smart recommendations enabled by AI/ML technology.
Accelerate go-to-market, innovate, and deliver compelling experiences continuously.
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Economical, flat pricing structure built on principles of predictability and transparency that is best in the market today
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Digital xperience Hub / Search xperience Center (SxC)
Search xperience Center (SxC)
Intelligent search merchandising solution
Inspire shoppers by leveraging the power of AI/ML to promote specific products and influence customer purchase behavior driving sales and conversions.
Reduce bounce rates and increase conversions by incorporating product availability, seasonality, popular trends, discount percentage, and other factors into your search merchandising.
Modern commerce driven by intelligent search
Technological advancements, especially in the areas of Artificial Intelligence (AI) and Machine Learning (ML) are transforming the way businesses go about their eCommerce search experience. The integration of AI in eCommerce search is bringing forth new and more powerful experiences to the customer.
SxC provides the most effective way for customers to dynamically explore the storefront and find relevant and desired items quickly.
Challenges faced by retailers
Traditional systems do not allow marketers to fine-tune search engine relevance to adapt to business needs, special occasions, marketing campaigns, KPIs, and other ad-hoc requirements.
SxC addresses all these challenges and then does more
SxC is a powerful suite of business tools empowering merchandisers, marketing personnel, and business owners to manage search experiences on the omnichannel store in a flexible manner.
SxC allows business users to configure a large number of search aspects of the site allowing customers to easily find products they are looking for in the shortest time. Searchandizers or ‘ Search mearchandisers’ have many tools like faceted search, product ranking, synonym management, auto-complete, optimized breadcrumbs, personalized results at their disposal to drive higher conversion rates.
SxC is powered by AI/ML to understand the user intent. It provides relevant results even if search queries are misspelled, ensuring strong tolerance for user errors and mistakes. Additional capabilities, like personalized search suggestions, query autocomplete, Natural Language Processing ensure better results and higher engagement experiences for the time users spend on the site.
Serchandizers can use tools available in SxC to improve relevance and push or hide specific products dynamically based on different attributes like stock availability, promotions, or behavioral data. By positioning the relevant search results, the conversion rate and ability to drive higher profits can be controlled.
SxC provides the flexibility to set up filters and facets dynamically to help users quickly narrow results by brand, product category, color, price and price range, size, user ratings, and more. In addition, automatic filtering ensures better fitment of user’ s intent by breaking down and interpreting the semantics of their queries rather than performing simple text matching.
Drive higher conversions with better search experience
Improve conversions and drive consistent and differentiated omnichannel customer search experiences.
Achieve more satisfied shoppers by leveraging AI/ML-based real-time personalization with features such as auto-suggest, auto-complete, predictive search, dynamic filtering, spell correction, and more.
Enhance consumer experiences by setting up intelligent search capabilities such as auto-generated search filters, multiple filtering options, fast navigation, instant search, auto-suggestions.
Drive higher revenues by using predictive search, auto-complete, spell correction to give highly accurate and personalized results.
Increase brand loyalty by leveraging NLP-based smart search, which can discern the user's intent and not retrieve results based on what the user has typed in.
Increase marketing effectiveness by leveraging AI/ML. Over time self-optimize all aspects that could affect the ranking of search results.
Inspire shoppers, increase average order value by delivering consistent, relevant, personalized results and intuitive shopping experiences.
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